Shipping policy

Shipping Policy

Neecie’s Naturals Hair & Skin Care

Thank you for shopping with Neecie’s Naturals Hair & Skin Care. Please review our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays). During high-volume periods, processing times may be extended. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated based on order size, weight, and the items purchased. Delivery times vary depending on the carrier and destination and are estimated at checkout.

Meltable Products Disclaimer

Some of our products are made with natural ingredients that may be sensitive to heat.

Neecie’s Naturals Hair & Skin Care is not responsible for any melting or changes in product consistency due to weather conditions during transit.

We recommend monitoring your tracking and retrieving your package promptly upon delivery.

Lost or Delayed Packages

Once your order has been shipped and transferred to the carrier, it is out of our control.

Neecie’s Naturals Hair & Skin Care is not responsible for packages that are lost, stolen, or delayed by the shipping carrier.

If you experience an issue, please contact the carrier directly using your tracking number.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Order Issues

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number so we can review and assist you.